Talk about customer service. On Wednesday, Google CEO Sundar Pichai posted on X about Google Calendar’s new feature to duplicate events — an addition that was specifically requested by Stripe co-founder John Collison last month, also via an X post.
On July 5, Collison asked if Google Calendar users could get a Ctrl-click option that would allow them to easily duplicate events, similar to the feature that many native calendar applications already have. Collison tagged Pichai in his post at the time.
While users often tag companies and CEOs with online feedback and complaints, you know you’ve made it when the CEO not only replies to you, but also implements the change you’ve asked for.
That’s the case for Collison, at least.
Wrote Pichai, “This feature is now live for everyone on Google Calendar on the web — thanks for the suggestion!”
Naturally, some X users began to poke fun at Collison’s seeming influence by asking him to help with their own specific concerns, too.
Joked Box CEO Aaron Levie, for example, referring to the notoriously congested highway that runs through Silicon Valley, where Waymo’s self-driving cars currently have limited availability, “John, can you ask Waymo to work on El Camino through the peninsula? Thanks!”
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