In an era when learners move fluidly across institutions, credentials, work-based learning and military education, the path to a degree is rarely linear. One area of the transfer process where improvement is both possible and measurable is the time it takes to render an admissions decision.
Timely decisions support learners’ ability to register, engage in advising and complete financial aid processes. Faster admissions decisions can help institutions better align with the needs and expectations of today’s mobile learners.
This is the opportunity the American Association of Collegiate Registrars and Admissions Officers, in collaboration with the National Association of Higher Education Systems, is advancing with its new National Learning Mobility Challenge: Improving Transfer Time to Decision.
A Call to Action
While institutions have made significant progress in modernizing admissions operations and technology over the past decade, continued refinement is needed to align those improvements with learner-centered goals.
AACRAO’s recent report, “A Blueprint Toward a Learner-Centered Credit Mobility Ecosystem,” notes that “the core challenges for credit mobility are not primarily a lack of technology but rather structural and operational issues.” Manual processes persist even when electronic systems are available. Institutional fragmentation, policy complexity and data gaps create barriers that disproportionately affect mobile learners.
One improvement institutions can pursue today is tracking and improving the time it takes to render an admissions decision for transfer applicants. The assumption that they’ll wait belies the urgent, real-world demands faced by transfer students, many of whom are older, working, supporting families or juggling multiple institutions and life transitions. Delays in admission cut off timely access to advising, registration and financial aid packaging.
These are not administrative delays; they are missed opportunities for learner-centered service delivery.
The Challenge is not a competition. Instead, it is a national call for action, experimentation and transparency. Participants commit to measuring their own time to decision, identifying internal or systemic friction points and piloting solutions to reduce them. AACRAO will provide visibility, collaborate with NASH for technical support and showcase progress at the Assembly, its newly reimagined national convening on learning mobility.
Why Admissions Decision Speed Matters
In many cases, transfer students apply with urgency. They may be returning after a stop-out, seeking a more affordable or supportive environment, or adapting to major life changes. These students are often older, working, supporting families or managing housing and food insecurity. For them, extended decision timelines may limit access to advising, course registration and timely financial planning. Without an offer of admission, students cannot register, access advising, complete financial aid steps or make informed decisions about their futures.
Measuring and improving time-to-decision is one way institutions can demonstrate responsiveness. Institutions that prioritize transparency and timeliness in their transfer admissions process send a clear signal to the transfer community: you are welcome and we are ready.
Building on the Work of Learning Mobility
This Challenge builds on years of work by AACRAO to advance learning mobility—a learner-centered framework that recognizes the full range of educational experiences.
In a previous “Beyond Transfer” article, we emphasized that many failures of reform are failures of implementation. Too often, institutions adopt promising ideas—articulation agreements, credit frameworks, technology platforms—without addressing the operational bottlenecks that slow them down or dilute their impact. The admissions decision for transfer learners is one area where aligning process improvement with institutional values can yield measurable progress.
As the stewards of institutional systems, AACRAO members sit at the intersection of policy, technology, compliance and student support. They know how long decisions take. They know where the bottlenecks are. And they are well positioned to lead the change.
A Challenge Worth Taking Up
Addressing transfer admissions timelines is not a silver bullet. But it is a concrete, measurable starting point—one that institutions can act on today. And it may be one of the fastest ways to demonstrate that higher education is not only listening to learners but responding with urgency and care.
Learn more and express interest in joining the Challenge here.
