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Roula Khalaf, Editor of the FT, selects her favourite stories in this weekly newsletter.<\/span><\/p>\n Amazon\u2019s cloud business suffered significant \u201cerrors and connectivity issues\u201d on Monday, causing a widespread outage that forced customers\u2019 apps and websites offline. <\/p>\n The Seattle-based group said it had fixed the underlying issue at Amazon Web Services (AWS) early on Monday morning, and that the disruptions to its services were \u201cresolved\u201d by the evening.<\/p>\n \u201cAll AWS services [have] returned to normal operations,\u201d the company said. <\/p>\n The outage hit a range of groups from ride-hailing app Lyft and coffee chain Starbucks to Lloyds Bank and OpenAI\u2019s ChatGPT.<\/p>\n AWS \u2014 the world\u2019s largest cloud provider rents server space to businesses to run their online services \u2014 blamed the issues on faults at its data centre hub in northern Virginia. <\/p>\n Problems with an Amazon database service known as DynamoDB left systems unable to match website names with the numerical IP addresses required to load apps and web pages. <\/p>\n The outage highlighted how dependent the internet has become on a handful of Big Tech companies.<\/p>\n Other groups hit by Monday\u2019s outage included Snapchat, the crypto exchange Coinbase and BT, according to Downdetector.com.<\/p>\n The London Stock Exchange Group\u2019s data services also reported problems linked to the AWS fault, along with the website of HM Revenue & Customs, the British tax authority.<\/p>\n Some of Amazon\u2019s own business, such as its Ring video-doorbell service, and Alexa, its digital voice assistant, were also affected.<\/p>\n Rafe Pilling, director of threat intelligence at Sophos, said the disruption caused by the outage \u201cdoes show us how pervasive services like AWS are in supporting the apps and services that we use every day\u201d.<\/p>\n Hours after reporting an \u201coperational issue\u201d affecting \u201cmultiple services\u201d early on Monday, AWS said the problem had been \u201cfully mitigated\u201d.<\/p>\n But users continued to experience errors accessing numerous websites as the cloud giant gradually brought services back online. <\/p>\n Coinbase cited \u201cearly signs of recovery\u201d. The Lloyds banking app was also accessible after earlier problems.<\/p>\n AWS later said it was still experiencing connectivity issues and was taking additional steps to aid the recovery of a \u201cinternal subsystem\u201d that had failed. <\/p>\n The problems were resolved by Monday evening, the company said, and most of its services had \u201cfully recovered\u201d. It added some services \u201ccontinue to have a backlog of messages that they will finish processing over the next few hours\u201d. <\/p>\n AWS, which leads Microsoft and Google in cloud computing services, is a big profit driver for Amazon, with analysts forecasting the division will generate more than $126bn in revenue this fiscal year. <\/p>\n The parent group has pledged to invest at least $100bn in the business this year, the bulk of which will be spent on building data centres to train and deploy artificial intelligence-enabled applications.<\/p>\n Pilling added there was no indication of a malicious attack, but advised users to be cautious when opening any links purporting to be from AWS as cyber criminals might seek to take advantage of the situation.<\/p>\n","protected":false},"excerpt":{"rendered":" Unlock the Editor\u2019s Digest for free Roula Khalaf, Editor of the FT, selects her favourite stories in this weekly newsletter. Amazon\u2019s cloud business suffered significant \u201cerrors and connectivity issues\u201d on Monday, causing a widespread outage that forced customers\u2019 apps and websites offline. The Seattle-based group said it had fixed the underlying issue at Amazon Web<\/p>\n","protected":false},"author":1,"featured_media":29413,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[49],"tags":[422,3646,5758,16055,1399,7139],"class_list":{"0":"post-29412","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-business","8":"tag-amazon","9":"tag-cloud","10":"tag-outage","11":"tag-recovering","12":"tag-services","13":"tag-widespread"},"_links":{"self":[{"href":"https:\/\/naijaglobalnews.org\/index.php?rest_route=\/wp\/v2\/posts\/29412","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/naijaglobalnews.org\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/naijaglobalnews.org\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/naijaglobalnews.org\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/naijaglobalnews.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=29412"}],"version-history":[{"count":0,"href":"https:\/\/naijaglobalnews.org\/index.php?rest_route=\/wp\/v2\/posts\/29412\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/naijaglobalnews.org\/index.php?rest_route=\/wp\/v2\/media\/29413"}],"wp:attachment":[{"href":"https:\/\/naijaglobalnews.org\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=29412"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/naijaglobalnews.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=29412"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/naijaglobalnews.org\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=29412"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}