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Stay informed with free updatesSimply sign up to the Artificial intelligence myFT Digest — delivered directly to your inbox.Customer service jobs have long been considered among…
Indian automotive giant Tata Motors has fixed a series of security flaws that exposed sensitive internal data, including personal information of customers, company reports, and data…
The CEO of Target is stepping down, as the embattled retail giant seeks to turn around its fortunes amid an ongoing customer boycott over its scaling…
Louis Vuitton has said the data of some UK customers has been stolen, as it became the latest retailer targeted by cyber hackers.The retailer, the leading…
In April, Verizon’s CEO of its consumer group, Sowmyanarayan Sampath, dropped a cryptic teaser on his LinkedIn Page: “Project 624. All about the customer. Coming soon.”…